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Hire Charges Explained

Delivery & Collection Service

We offer an efficent delivery and collection service, with the option of AM (9am-1pm) or PM (12noon - 4pm) time slots. Delivery is to and collection is from a ground floor location with easy vehicle access. Charges do vary and are given at the time of quotation. We would expect the equipment to be repacked (as delivered) ready for collection. If this is not the case, we reserve the right to charge for time spent repacking equipment.

Return Dirty Service (wash-up)

Our ever popular Return Dirty Service (*), helps remove the wash-up headache at the end of your event. Let us know when we are quoting and we can itemise the charge. A premium rate will apply if this service is not pre booked

(* for cutlery, crockery, glassware, larger items must be returned clean)

Hire Charges

The hire charge quoted is for a "single day", to include delivery (or customer pick-up) the day before and collection (or customer return) the day after. Weekends and Bank Holiday weekends are charged as a single day. 3-4 days hires are charged 1.5 times the single day rate 5 - 7 days are charged at 2 times the single day rate. Longer periods by negotiation

Please remember you are responsible for the equipment, including boxes, crates, linen bags, for the period of the hire. Losses, damage, breakages and non returned items are chargable. The replacement cost is shown on the quotation and order confirmation.

Reductions can be made up to 7 days before the start of hire. Additions can be made upto 4 days before the start of hire, subject to availability.

Cancellation charges, may be charged if a confirmed order is cancelled or substantially reduced. Confirmed orders cancelled within 7 days from start of hire 50% of hire charge. Confirmed orders cancelled within 2 days of start of hire 100% of hire charge.

Opening Times

Our office is open Monday to Friday 9am - 5.30pm and from May to September Saturday mornings 9am-12.30pm.